ZenFone 6 doesn't work
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06-15-2019
10:48 AM
- last edited on
01-16-2024
12:00 AM
by
ZenBot
Hi everyone, my ZenFone doesn't work, the screen turns blue and stopped to work and to restart needs a lot of time (10 min). What can I do? Thanks so much to everyone will replay
11 REPLIES 11

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06-17-2019 01:59 AM
Is the screen always blue? Can you get into android? If yes, please try a reset from there. If no, try to make a factory reset from the service menu by holding volume down + power button when the device is turned off.
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06-30-2019 10:41 PM
Hello! I had the same issue, the phone was stuck in a boot loop! I tried all the knew options such as power plus volume down or volume up etc. and now it doesn't even launch because the phone is not charging at all! Sometimes by holding power and volume down it shows a red led light and the flash logo on the screen but no percentage on charging at all and after 1 minute or so it shuts down! If I let it to charge the phone gets warm only! And all this happened after 4 days of use only! Please help ?

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07-03-2019 04:22 AM
zeu_sylverx said:
Sounds like you have to return it to the store and get a new one. If you haven't alreadyHello! I had the same issue, the phone was stuck in a boot loop! I tried all the knew options such as power plus volume down or volume up etc. and now it doesn't even launch because the phone is not charging at all! Sometimes by holding power and volume down it shows a red led light and the flash logo on the screen but no percentage on charging at all and after 1 minute or so it shuts down! If I let it to charge the phone gets warm only! And all this happened after 4 days of use only! Please help ?
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07-12-2019 06:40 AM
What kind of reply is that, is that that easy, come on, Best reply from manufacturers, just return right ???.Anders_ASUS said:zeu_sylverx said:Sounds like you have to return it to the store and get a new one. If you haven't alreadyHello! I had the same issue, the phone was stuck in a boot loop! I tried all the knew options such as power plus volume down or volume up etc. and now it doesn't even launch because the phone is not charging at all! Sometimes by holding power and volume down it shows a red led light and the flash logo on the screen but no percentage on charging at all and after 1 minute or so it shuts down! If I let it to charge the phone gets warm only! And all this happened after 4 days of use only! Please help ?
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