Unlock Device Tool no longer working?!

[gpljzvzp]

Hi

Anybody knows if something's up with the Unlock Device Tool? I get "Unknown errors..." after I click on the last confirm button. Has worked before.

[_jis_]

Have you ever unlocked the bootloader and do you have the experience of phone rooting?
I don't want to bother, but why do you really need it?

[gpljzvzp]

Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?

[CH_ASUS]

gpljzvzp

Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?

View post

Hi, it has been verified as working from our internal test.
But suspect it can be a database mismatch causing it to not work, I've sent you a PM asking for your device details - we will use them to check back.

Thanks.

[ColorSage]

gpljzvzp

Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?

View post

Did they replace it under warranty without any problems?

[gpljzvzp]

ColorSage

https://zentalk.asus.com/en/discussion/comment/39628#Comment_39628

Did they replace it under warranty without any problems?

View post

Yes