This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock Device Tool no longer working?!

gpljzvzp
Star II
Hi

Anybody knows if something's up with the Unlock Device Tool? I get "Unknown errors..." after I click on the last confirm button. Has worked before.
11 REPLIES 11

_jis_
Zen Master III
Have you ever unlocked the bootloader and do you have the experience of phone rooting?
I don't want to bother, but why do you really need it?

gpljzvzp
Star II
Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?

CH_ASUS
Community Legend II
gpljzvzp

Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?


View post
Hi, it has been verified as working from our internal test.
But suspect it can be a database mismatch causing it to not work, I've sent you a PM asking for your device details - we will use them to check back.

Thanks.

ColorSage
Zen Master I
gpljzvzp

Yes. As I said I used this tool before on this same phone. But a while after that the phone crashed because faulty motherboard. Now after Asus replaced the motherboard this tool no longer works.

Is it working for everybody else?


View post
Did they replace it under warranty without any problems?

gpljzvzp
Star II
ColorSage

https://zentalk.asus.com/en/discussion/comment/39628#Comment_39628

Did they replace it under warranty without any problems?


View post
Yes