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Unlock Device Tool no longer working?!

gpljzvzp
Star II
Hi

Anybody knows if something's up with the Unlock Device Tool? I get "Unknown errors..." after I click on the last confirm button. Has worked before.
11 REPLIES 11

_jis_
Zen Master III
Which firmware version are you trying on?
If you are trying on the last 119, it is possible that the tool is not yet adapted for this version.

gpljzvzp
Star II
When I look at my build number, that ends with 194-0. Not sure we are talking about the same thing

_jis_
Zen Master III
Yes, we are. So you have the latest version of Android 9.
Android 9:
WW_16.1210.1904.116_0
WW_16.1210.1904.133_0
WW_16.1210.1906.156_0
WW_16.1220.1906.167_0
WW_16.1220.1906.174_0
WW_16.1220.1908.189_0
WW_16.1220.1909.193_0
WW_16.1220.1909.194_0

Android 10:
WW_17.1810.1910.63_0
WW_17.1810.1910.68_0
WW_17.1810.1910.73_0
WW_17.1810.1911.110_0
WW_17.1810.2001.119_0

gpljzvzp
Star II
Thanks for the clarification.

Any info that the Unlock Device Tool wouldn't work with WW_16.1220.1909.194_0?