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Unable to USE Wifi Feature

Fahadamjadi
Star I

Hey, I'm facing an issue with my old Zenfone 6. When I try to turn on the Wi-Fi, it can't be turned on. Sometimes, it's visible, and sometimes, it's not. Before this I was facing issue with just connecting it with my laptop, means my device was not able to connect to wifi since daylight schedule starts. 

https://zentalk.asus.com/t5/zenfone-6/bd-p/ZF6 _EN

3 REPLIES 3

AloraDiaz
Star I

Any update?

AlexRose
Star I

It sounds like a Wi-Fi issue, possibly due to a software glitch or hardware problem. Try restarting your phone and router, clearing saved networks, or updating the software. If it continues, a factory reset or a visit to a technician might be needed.

keren_ASUS
Moderator
Moderator

Hello,

 

Can you please try following the steps on this FAQ: https://www.asus.com/support/faq/1006657/

 

Thanks!