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UI shutter a lot

chaithanya_gcha
Rising Star I
Performance is degraded in terms of processing and i am experiencing shutter while exploring even in the settings menu a lot after the previous update.
Does any one facing the same problem..?
10 REPLIES 10

kooldude7285
Rising Star II
ui stuttering....

Kamil
Rising Star I
kooldude7285

https://us.v-cdn.net/6031231/uploads/758/DBB82CQ32X5M.mp4

ui stuttering....


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that's scrolling shuttering but there is a lot of apps in there i think it's normal in that kind of situation 😛 

Anders_ASUS
Hall of Fame III
chaithanya.gchaithanya.g

Performance is degraded in terms of processing and i am experiencing shutter while exploring even in the settings menu a lot after the previous update.

Does any one facing the same problem..?


UI shutter a lot
We have two options.
we log your phone to find out why your phone stutters. Probably some background app or service bug caused by an app. I will need to send you the necessary tool and instructions if you want to do this
Backup your device and factory reset it but do not restore right away. Start using it normally first and see if you can make it stutter. If you can't, the please restore your backup and see if it stutters now. If it does, then it's one of your apps. If it doesn't then it was some system service/file, caused by some app or something you did which now got replaced.
It's highly likely that you will need to factory reset no matter which option you pick

chaithanya_gcha
Rising Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/15200/ui-shutter-a-lot

We have two options.

  1. we log your phone to find out why your phone stutters. Probably some background app or service bug caused by an app. I will need to send you the necessary tool and instructions if you want to do this
  2. Backup your device and factory reset it but do not restore right away. Start using it normally first and see if you can make it stutter. If you can't, the please restore your backup and see if it stutters now. If it does, then it's one of your apps. If it doesn't then it was some system service/file, caused by some app or something you did which now got replaced.

It's highly likely that you will need to factory reset no matter which option you pick


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I will try the 2nd option first.
Thanks for your response.

Anders_ASUS
Hall of Fame III
chaithanya.gchaithanya.g

https://zentalk.asus.com/en/discussion/comment/38860#Comment_38860

I will try the 2nd option first.

Thanks for your response.


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Have you tried it yet? Any stuttering?