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Today i took some shots at night and i confirm. The result is a disaster now in Android 10

doublem101
Star III
I've been reading all the posts about the bad photo quality on Android 10 but honestly i didn't had the chance to test it in detail before.
However today, i had a spare time and it only took a couple minutes to see what everyone are talking about.
I already had taken some indoor photos and i noticed the high noise in darker areas but i went outside and i couldn't believe on what i was looking at. Slightly blured photos (like a shaken photo) and no detail at all, it looked like a watercolour painting. On some photos, darker areas were pinkish, something that i complained before in Pro mode on long exposures but never noticed it in any other mode.
However, i don't know if it's related or not but the few Gcam versions that works, aren't much better neither. Still a little better than stock app but really really worse than before. I'm not sure if they aren't already optimized or somehow related with the stock app bad quality. I don't know how Gcam works but what if the main issue isn't the stock APP itself but something behind it that makes Gcam works so bad also?
Sorry Asus, but i can't accept this quality from €500 device. One of the things that made me buy this phone was his night photo quality and now it takes worse photos than my old device?
I know you are looking at the problem already but i become frightened when i read that the differences you found aren't considerable. They are. If you didn't tested yet at night, outside, please do it. Theres were i found the major differences, not indoor.
I don't a have photo took in Android 9 under the same circunstances in this same places but please look at this photo. This isn't acceptable at all.
QUJHAN31QHLI.jpg




70 REPLIES 70

Jeb
Rising Star II
CH_ASUS

https://zentalk.asus.com/en/discussion/comment/32761#Comment_32761

The focus so far has been on low light right?

@off2fly115 specifically mentioned daylight - of which we also dont observe any major differences except as Anders mentioned in the HDR++ mode where some changes have been made - so the immediate answer from our side would of course be to ask if there are any photos that can be "recreated" under A10 vs existing photos under a recent A9 build.

Examples would be helpful - yes, we can post our own comparisons too , that is not a problem which was the request from Branden.

What we are discussing here should be the differences between P and Q. And not "consistency" issues within each set for firmware - as there can of course be instances where photos do not turn out well - no matter which firmware - as every scene (even if seemingly similar) arent treated exactly the same by the camera software.


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Honestly, I've noticed camera issues and inconsistencies in all lighting scenarios.
I have an open support ticket with Asus if that helps. N191214618

CH_ASUS
Community Legend II
off2fly115

Hi, all! I have also been using the camera a lot and I can definitely say that I've noticed a few exposure problems. In Android 9, whenever I took pictures of things or people, their skin would come out totally perfect. It looked natural and everything. In Android 10 tho however, the exposure is absolutely crazy. Normal pictures are way over exposed and it makes people's skin looks weird and crazy. I understand if you say that you guys didn't change the algorithm of the camera or anything from Android 9 but, please look into the image quality in normal lighting in Android 10 compared to Android 9. Android 9 was phenomenal. Idk what happened with Android 10. Everybody's talking about night mode so much but I don't see anybody mentioning how the camera in normal lighting got worse as well. I hope you guys can work on the entire camera in general 😞

I understand you guys are a very hard working team. Please take your time and let is know how things go. Best regards, Branden.


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Could you help us with clearing your camera app data & cache (long press the camera app icon, go to (i) -> Storage & memory -> "Clear Storage" (this wont remove your photos just reset the camera).

And keep using the camera as normal, let us know if you observe any weirdness - is this in every photo - and if possible try to recall if you see something wrong, in which mode it was in? (Auto, Portrait, HDR++ and so on).

Thanks!

CH_ASUS
Community Legend II
Jeb

https://zentalk.asus.com/en/discussion/comment/32763#Comment_32763

Honestly, I've noticed camera issues and inconsistencies in all lighting scenarios.

I have an open support ticket with Asus if that helps. N191214618


View post
Feel free to share here and we can also try to replicate.
Inconsistencies will happen , and did happen on P - as well as on Q.
If you are generally unhappy with the ZenFone 6 camera performance and always have been, I think we may have a hard time changing that in any major way.

Jeb
Rising Star II
CH_ASUS

https://zentalk.asus.com/en/discussion/comment/32769#Comment_32769

Feel free to share here and we can also try to replicate.

Inconsistencies will happen , and did happen on P - as well as on Q.

If you are generally unhappy with the ZenFone 6 camera performance and always have been, I think we may have a hard time changing that in any major way.


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I believe the issue is probably rooted in overall phone performance. Users are often reporting performance drops on Android 10 compared to Android 9.x, and I know the camera relies heavily on software due to lack of OIS.

CH_ASUS
Community Legend II
_jis_

Ance again:

Did you mean Restore default settings in Camera app Settings OR Clear Storage to Camera app?


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Do both and try! Do let us know if you find anything consistently changed/improved (more than "feeling" as that is quite intangible).
For those of you who experience Q being "so much worse and terrible" - is this on every photo? Or is it generally some photos.