THE NEW .129 UPDATE CAUSING PROBLEM WITH THE SOUND
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02-18-2020
11:22 AM
- last edited on
01-16-2024
01:39 AM
by
ZenBot
hi,
I have noticed a problem with both wireless earphone and the wired ones after the new update. The music suddenly stops playing in all the application. I first thought it's happening only with wireless earphones but I noticed the same thing with wired ones also. The problem is resolved only after restarting the phone. Any solutions for this?
Thanks !
I have noticed a problem with both wireless earphone and the wired ones after the new update. The music suddenly stops playing in all the application. I first thought it's happening only with wireless earphones but I noticed the same thing with wired ones also. The problem is resolved only after restarting the phone. Any solutions for this?
Thanks !
13 REPLIES 13
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02-22-2020 02:12 AM
Oh darn it, seems like I have to skip this update if this really an issue with this firmware, since I listening music so much in this phone

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02-22-2020 01:37 PM
I have no problems whatsoever, no wipes or anything.
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02-22-2020 07:10 PM
Call issue sir while incoming call
While attending call it silent
While attending call it silent

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02-24-2020 06:41 AM
Sounds similar to this issue https://zentalk.asus.com/en/discussion/16559/bluetooth-bug-in-121-update#latest
@girishsonu2000 @_jis_ @sathish281295 @prashanth @sankesh
If you can find a way to replicate this issue, please record it with another phone. Also remember to put the earphones close to the mic of the phone you're recording with so it's audible when the sound cuts out.
I believe you all have our log tool so that you can log the device while doing this.
Thanks!
@girishsonu2000 @_jis_ @sathish281295 @prashanth @sankesh
If you can find a way to replicate this issue, please record it with another phone. Also remember to put the earphones close to the mic of the phone you're recording with so it's audible when the sound cuts out.
I believe you all have our log tool so that you can log the device while doing this.
Thanks!

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