03-12-2020 02:30 PM
03-12-2020 02:44 PM
03-12-2020 02:51 PM
ColorSageInteresting. Thank you for the response. I'm going to try some methods for stuck pixels, but I'm not sure if I want to send it in now or anything, but if it doesn't change conditions before my warranty, then I'll send it in a couple of months before it expires. It is quite odd, as it mask itself pretty well with content, but I hear it's pretty common with LCD's. I'll keep this posted to see if anything changes overtimeYou are the first case of bad pixel here I think. Display manufacturing process is not always perfect and there's always chance to get a small defect. It'll probably stay with you but you can try to do something about it if you wish. It's not an amoled so it won't do more damage.
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03-12-2020 04:28 PM
troyharris279A single dead pixel would not qualify for a warranty repair. If there was discoloration across a patch of the screen, or multiple stuck pixels, then it would qualify.https://zentalk.asus.com/en/discussion/comment/48781#Comment_48781
Interesting. Thank you for the response. I'm going to try some methods for stuck pixels, but I'm not sure if I want to send it in now or anything, but if it doesn't change conditions before my warranty, then I'll send it in a couple of months before it expires. It is quite odd, as it mask itself pretty well with content, but I hear it's pretty common with LCD's. I'll keep this posted to see if anything changes overtime
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03-12-2020 05:06 PM
LP_ASUSAh goodness, well then, I guess those are my best bet. I can see why it doesn't qualify, but hopefully it goes away with some free tool treatment.https://zentalk.asus.com/en/discussion/comment/48782#Comment_48782
A single dead pixel would not qualify for a warranty repair. If there was discoloration across a patch of the screen, or multiple stuck pixels, then it would qualify.
As ColorSage noted, the various pixel repair tools online are your best bet.
The fact that it is stuck on blue is a good sign, completely dead pixels or ones stuck on white are the hardest to repair with the free tools.
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