01-16-2020 01:27 PM
01-17-2020 02:20 PM
mosiu24What if downgrading to android 9? Will it improve?
I have the same bug. I did everything above and also restored the device to factory settings.
Unfortunately, after starting the device, the initial configuration, I can't now assign the card to the device. Information about the root or certificate.
Forgive me for not having screenshots. I'm just installing the previous version of the system.
01-17-2020 03:05 PM
kikolyPlease remember that previous version of android 10 (v.110) was OK (nfc).
What if downgrading to android 9? Will it improve?
01-17-2020 03:17 PM
jimo1921Same topic, same bug.
Bug with Google pay. Can't pay via app.
Cert play protect is correct, safetynet passed.
@Anders_ASUS what is wrong?
After upgrade A9->A10 (v110) was same trouble, but 1-2 days and gone, now not.
A10, newest soft .v119 Google pay bug
01-17-2020 03:49 PM
jimo1921Downgrading will erase the data. If you need to downgrade, download the downgraded firmware from ASUS website. It will be downgraded to android 9.194, you can choose to upgrade to any version of android 10.
Please remember that previous version of android 10 (v.110) was OK (nfc).
Sth going wrong after flashing v110->v119.
Btw, how to get downgrading files? Or it's same like installing manually upgrade from zip? In this case download older version (e.g. v110) and save it on main folder flash memory than reboot and next steps goes automatic?
01-17-2020 07:59 PM
kikolyOk, so it's not convenient way to solve the problem, still keep cross fingers for Asus Team to solve it without downgrading.
Downgrading will erase the data. If you need to downgrade, download the downgraded firmware from ASUS website. It will be downgraded to android 9.194, you can choose to upgrade to any version of android 10.
Version Android Q downgrade to Android P
ASUS ZenFone 6 ZS630KL Software downgrade from Android Q to target Image Version: WW-16.1220.1909.194 (Android P) by using MicroSD card for WW SKU only* Please follow step 6 and ensure to backup data before downgrade.
Steps of Update:
1. Prepare a MicroSD card.
2. Check software version of your device**
3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW, ID->ID.
4. Software update cannot transfer the software SKU.
5. Wrong SKU may cause update failure, please update the same SKU version only.
6. How to manual update firmware please refer to
*How to know the device model?
Path: Settings->About-> Model number
Example: ASUS PadFone2
**How to know the device software version?
Path: Settings->About-> software information->Build number
*System upgrade may cause part of data missing, please backup your important data before system upgrading.