My Zenfone 6 is dead all of a sudden

[bijoykjose11]

Please tell us some basic information before asking for help:
Model Name: ZenFone 6 (ZS630KL)
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: Once
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I was listening to music through wireless ear buds. I removed the buds and put it in its case. That time a blue screen appears on the phone's screen and some long beep sound started to hear. I pressed the power button for some seconds, but nothing displayed on the screen instead it turned off all of a sudden. Now I am not able to turn it ON. No LED when plugin to a charger or computer. It seems completely dead. Even I tried to Press volume up and power button together to enter into recovery mode. But that too didn't work.

[_jis_]

felipe.melo.telles

I'm not sure, but suddenly a lot of bricked ZenFone 6 post appeared. Mine died in 22/02/21. Maybe some software bug?

View post

Is it still under warranty?
How long have you been using it since you bought it?

[felipe_melo_tel]

_jis_

https://zentalk.asus.com/en/discussion/comment/155604#Comment_155604

Is it still under warranty?

How long have you been using it since you bought it?

View post

It isn't under warranty, have been using it for 1 year and 2 months (well, one month I didn't use because it was at service because of a dead speaker). Fortunately Asus managed to give me "bonus" repair and the phone is at service (again) right now

[bijoykjose11]

How did you get the bonus repair??
And what Asus told?
Did they confirm that its a software issue?
Do u have asuz phone service centres there in US?

[felipe_melo_tel]

bijoykjose11

How did you get the bonus repair??

And what Asus told?

Did they confirm that its a software issue?

Do u have asuz phone service centres there in US?

View post

I sent some emails, it worked lol. Received the phone yesterday, they replaced the entire motherboard. I'm from brazil, and I had to sent it by mail.