04-23-2020 09:14 PM
Solved! Go to Solution.
05-21-2020 08:16 PM
mastervishikhThanks for the practical solution... It's working now, after enabling Google app.
Also make sure that the Google app is enabled permission granted.
Hold the home button and let Google assistant open. There select the lens icon and accept their terms and conditions and check if you are able to access now or not.
05-21-2020 08:17 PM
05-21-2020 08:18 PM
Anders_ASUSIt's working after enabling Google app
Try clearing storage for the "lens" app in apps & notifications -> see all xxx apps
05-22-2020 03:36 AM
spmsenthilkumarSo it was the fault of the user who disabled an important system application. Do I understand that correctly?
It's working after enabling Google app
05-22-2020 10:54 AM
_jis_How can you say user preferences as fault? And where Google app is mentioned as important. If so, there should be no option for disable. Using assistant or not using is purely my choice. For a while I just want to try out lens, I faced this problem, I am asking for suggestions. Where did you find fault in this hypocrat?
So it was the fault of the user who disabled an important system application. Do I understand that correctly?