12-22-2023 05:58 PM
Hello,
I'm having issues with Bluetooth earphones cutting out when my phone is in my pocket.
Looks as if this thread was posted twice before, here: https://zentalk.asus.com/t5/zenfone-10/bluetooth-cutting-out-when-phone-in-pocket/m-p/392687
And here, with requested logs: https://zentalk.asus.com/t5/zenfone-10/bluetooth-cutting-out-when-phone-in-pocket/td-p/392687
Both threads are closed, but the Google Drive link to the logs is still accessible. @Mansi_ASUS , you responded to both threads asking for logs. You have logs (https://drive.google.com/file/d/10ijFcU74_97AkCzF1XyxiEgrxS8Og-7W/view?usp=share_link). Please advise.
01-03-2024 03:38 AM
Hey @geoffevans,
I have reported the issue to the R&D team and I've also forwarded the log file you shared. I'll get back to you with more information.