Google lens can't accessible... Any suggestions?

[spmsenthilkumar]

Whenever I try to access Google lens from camera interface, it shows Google lens not available, please sign in to your account.
If try to access Google lens app, it shows , thanks for updating. Lens will be available soon. Please try again later.
If I try to select photos or any images from Google photos app and tried lens option, it shows, something went wrong. Google lens not available.

Please suggest, whether google lens really not support or unavailable for 6Z or any other settings to fix.
Asus 6Z of WW firmware version.




PS: Google lens app not disabled, all permissions granted, of course signed into Google account (it's Android device right?)

[_jis_]

I cannot confirm your issue with the latest WW_17.1810.2003.145 on my ZF6.
Try to clear Data/Cache for Camera.

[Anders_ASUS]

Try clearing storage for the "lens" app in apps & notifications -> see all xxx apps

[spmsenthilkumar]

Anders_ASUS

Try clearing storage for the "lens" app in apps & notifications -> see all xxx apps

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Tried everything.... Even did factory reset (not for lens problem, just want to do).
Cleared cache, storage and app preferences, all necessary settings in Google photos app, lens app and camera app.

[mastervishikh · Accepted solution]

Also make sure that the Google app is enabled permission granted.
Hold the home button and let Google assistant open. There select the lens icon and accept their terms and conditions and check if you are able to access now or not.