07-22-202012:06 AM - last edited on 01-16-202412:58 AM by ZenBot
Camera refuses to rotate says something obstructing. I forcefully open it and it retract back like normally it does when forced it to open. Never had this problem before. If its rotating back to close position it definitely can open it as well. Tried it in whatsapp and asus camera app. Restart doesnt work.
Update: i flip it forcefully keep it in front position and open camera app in front mode take a selfie and press rotate camera icon to switch it to back camera it does it normally but when again i pressed rotate camera icon to switch it back to front camera it wont open shows same message.
IR LED not working detector detecting ir from my AC remote control and passed the proximity test. How much it will cost to repair it? And is it even repairable ? i heard many bad reviews for Asus mobile service centre that they dont have parts and keep phones for months and even after that refuses because lack of parts.
Another progress IR led came out to be fine i used my laptop camera to check this (pic attached) and as with ir led of any remote controller proximity test passed i think it is software problem and need recalibration. Anybody from Asus please help calibrate it as service centres are closed in lockdown.
I installed proximity action app from playstore whenever i bring my finger near to proximity sensor phone vibrates which means sensor itself is ok and working but in testing it always show near/close. This further strengthen my belief that it is software problem.