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flip camera not working

mistcaller
Star I
Please tell us some basic information before asking for help:
Model Name: 6z
Firmware Version: ww-17.1810.2009.176
Rooted or not: not rooted
Frequency of Occurrence: from yesterday
APP Name & APP Version (If your issue relates to the app): NO
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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flip camera not working ,tried restarting the phone as well as shutting it down ,and tried bug report. but i can move my camera using volume key. but it doesn't automatically flip. making it hard for video calls.I am fed-up with ASUS now. during call some time screen becomes black and nothing can be done till call gets done.
screenshot-20201117-093856848.jpg
😑

5 REPLIES 5

Anders_ASUS
Hall of Fame III
mistcaller

i am using temper glass but how will it block camera, and I am not using screen guard for camera module .


View post
Some types of glass can cover the proximity sensor. This is probably why you're also experiencing issues with phone calls. Please start by removing any dust around the top edges it might have accumulated. If that doesn't help, then remove it completely.
https://zentalk.asus.com/en/discussion/7924/asus-6z-proximity-sensor-not-work