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flip camera not working

mistcaller
Star I
Please tell us some basic information before asking for help:
Model Name: 6z
Firmware Version: ww-17.1810.2009.176
Rooted or not: not rooted
Frequency of Occurrence: from yesterday
APP Name & APP Version (If your issue relates to the app): NO
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
flip camera not working ,tried restarting the phone as well as shutting it down ,and tried bug report. but i can move my camera using volume key. but it doesn't automatically flip. making it hard for video calls.I am fed-up with ASUS now. during call some time screen becomes black and nothing can be done till call gets done.
screenshot-20201117-093856848.jpg
😑

5 REPLIES 5

rawat_dheeraj85
Star II
Did you tried re calibrating the flip camera

mistcaller
Star I
yes, but it didn't help in fixing the issue
screenshot-20201117-190537142.jpg

Sai_Hithesh
Rising Star II
mistcaller

Please tell us some basic information before asking for help:

  1. Model Name: 6z
  2. Firmware Version: ww-17.1810.2009.176
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: from yesterday
  5. APP Name & APP Version (If your issue relates to the app): NO

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

flip camera not working ,tried restarting the phone as well as shutting it down ,and tried bug report. but i can move my camera using volume key. but it doesn't automatically flip. making it hard for video calls.I am fed-up with ASUS now. during call some time screen becomes black and nothing can be done till call gets done.

screenshot-20201117-093856848.jpg

😑


flip camera not working
Are you using any screen guard?
If using make sure it is not blocking camera.

mistcaller
Star I
i am using temper glass but how will it block camera, and I am not using screen guard for camera module .