Fear to update my Z6 due to ongoing motherboard failure issue

[gouravjoshi100]

I am loving my z6 but in fear that it may stop working anytime due to genenius Asus engineers. A motherboard failure in any phone is hard to do asus proved that it is very easy and any stable fota update can break your phone. No doubt phone is good but asus is killing me. @Anders_ASUS @CH_ASUS u guys are awesome and supporting us with answering all our doubts. can anyone of you inform us how can we check that our phone is safe or are we on mercy of god and any updatr can break and make our phone dead? I know it is not 1000usd phone but even a 50usd phones dont break like z6 is breaking. if your stable update can break motherboard then what beta will do??? This is serious quality issue from asus. I am feeling like z6 is manufactured to be break one by one after each update. I love updates but after z6 hardware issue i always pray not to have any update. Hope u will understand our issue and clearify us if my z6 is safe and will be safe in future updates as well?
All 2019 flagship are preparing to get android 10 and z6 still fighting with call quality and worst hardware failure issue with each update someone report that their device broken.
#I DONT WANT TO BREAK MY Z6

[gouravjoshi100]

@Anders_ASUS @CH_ASUS thanks for the above information. I do not use my device agreesively or extensively as i do not like to play games and watch unnecessary videos. I heard this motherboard malfunction was caused after heavy use of device or runing benchmarks...is it correct? should i run the benchmarks to prove my device is safe? u know any perticular benchmark which i should ran? so far i have not seen any restart on mt phone and am using it for almost 2months and not only me...my complete friend circle like my device and play with it. And even earpiece issue is not major issue and even i was not even feel it until i visit this site. I like and live every bit of this phone from hardware, performance , camera to zen ui 6 and love it more than stock ui which is just flat and useless. I can tell u 100 points which i like and there is none which i dislike. Just this montherboard issue is fear me and none of my friends going ahard with z6 so wanted to be sure that my device will be as lovable as it is today. Any reply and recommendation would be greatly appreciated.

[ColorSage]

To test a motherboard. Mods say this is a good way to make sure your mobo isn't prone to reboot loop as heating up is a major factor in determining that fault.

[Anders_ASUS]

gouravjoshi100

@Anders_ASUS @CH_ASUS thanks for the above information. I do not use my device agreesively or extensively as i do not like to play games and watch unnecessary videos. I heard this motherboard malfunction was caused after heavy use of device or runing benchmarks...is it correct? should i run the benchmarks to prove my device is safe? u know any perticular benchmark which i should ran? so far i have not seen any restart on mt phone and am using it for almost 2months and not only me...my complete friend circle like my device and play with it. And even earpiece issue is not major issue and even i was not even feel it until i visit this site. I like and live every bit of this phone from hardware, performance , camera to zen ui 6 and love it more than stock ui which is just flat and useless. I can tell u 100 points which i like and there is none which i dislike. Just this montherboard issue is fear me and none of my friends going ahard with z6 so wanted to be sure that my device will be as lovable as it is today. Any reply and recommendation would be greatly appreciated.

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yes, you need to run benchmarks like antutu, 3dmark and so on to see that it can handle the load. Some users have experienced the restart issue after playing PUBG. If it can handle 1h of PUBG, then it should be fine. One game that can really heat up a phone in no time is Into the Dead 2 when you set graphics to maximum.
But VS-KR said, If you've had it for 2 months, then you should be fine.

[MisterSavage]

Should I push my phone as you suggest just to alleviate some of the doubt/stress about having an issue? If I can control it, like running a test of sorts, please advise. I just wanted to confirm your advice or best idea in this situation. Also, will units manufactured after a certain date be free of this possible issue? Thanks in advance.

[LP_ASUS]

MisterSavage

Should I push my phone as you suggest just to alleviate some of the doubt/stress about having an issue? If I can control it, like running a test of sorts, please advise. I just wanted to confirm your advice or best idea in this situation. Also, will units manufactured after a certain date be free of this possible issue? Thanks in advance.

View post

As Anders was saying, anything that would cause the phone to get warm is a good way to test. Running PUBG, antutu benchmarking tests, and various other games for 30-60 minutes will tease out the issue if your phone is vulnerable. If your ZF6 can perform those tasks with no problem, then you most likely don't have an affected device.