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Failed to switch notification or call ring with connected headset (Android 11)

GabrielM
Star III
Please tell us some basic information before asking for help:
Model Name: ZenFone 6
Firmware Version: 18.0610.2101.127
Rooted or not: no
Frequency of Occurrence: ever
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When you have a headset plugged in and try to change the notification or call tone, the audio does not come out, you need to remove the headset to hear the tone to be chosen.
1 REPLY 1

Anders_ASUS
Hall of Fame III
GabrielM

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 6
  2. Firmware Version: 18.0610.2101.127
  3. Rooted or not: no
  4. Frequency of Occurrence: ever
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

When you have a headset plugged in and try to change the notification or call tone, the audio does not come out, you need to remove the headset to hear the tone to be chosen.


Failed to switch notification or call ring with connected headset (Android 11)
are you using 3.5mm, USB C or BT headphones? I tried on my ZF6 and ring tone sounds will go though the speaker while notification sounds goes via headphones