Failed to switch notification or call ring with connected headset (Android 11)

GabrielMGabrielM Level 1
edited March 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 6
  2. Firmware Version: 18.0610.2101.127
  3. Rooted or not: no
  4. Frequency of Occurrence: ever
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


When you have a headset plugged in and try to change the notification or call tone, the audio does not come out, you need to remove the headset to hear the tone to be chosen.


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