10-13-2020 08:01 AM
10-20-2020 03:30 AM
alecsanderalvesPlease contact your local support if you still have warranty. But first you can try to press volume down + power for 10+ seconds. You can do this a couple of times (up to 10 times) before you give up. Sometimes, if one partition is corrupt, it can go over to the 2nd partition by doing this more than 7 times.Please tell us some basic information before asking for help:
- Model Name: ZENFONE 6 ZS630KL
- Firmware Version: Not Access phone
- Rooted or not: not rooted
- Frequency of Occurrence: device only stays on the screen csc fastboot mode
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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device only stays on the screen csc fastboot mode and not connect to pc, only make sound of conectio