alecsanderalvesPlease contact your local support if you still have warranty. But first you can try to press volume down + power for 10+ seconds. You can do this a couple of times (up to 10 times) before you give up. Sometimes, if one partition is corrupt, it can go over to the 2nd partition by doing this more than 7 times.
Please tell us some basic information before asking for help:
- Model Name: ZENFONE 6 ZS630KL
- Firmware Version: Not Access phone
- Rooted or not: not rooted
- Frequency of Occurrence: device only stays on the screen csc fastboot mode
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
device only stays on the screen csc fastboot mode and not connect to pc, only make sound of conectio