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CAN'T TURN ON THE NFC FEATURE, HELP!

hanurramdhan
Star II
Please tell us some basic information before asking for help:
Model Name: Zenfone 6
Firmware Version: WW_18.0610.2106.156
Rooted or not: Not
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): NFC Feature
l can't turn on my NFC Feature for my Asus Zenfone 6, it's always 'stuck' whenever i clicked the ON button and after a while it will be back to 'OFF' indicator, i already tried it in Safe Mode but it's still doesn't work.
Here's the screenshot:
whatsapp-image-2021-09-14-at-15-44-14.jpeg

2 REPLIES 2

marcoborgesrp
Star III
Sit and wait, because maybe the answer will come next year, or you'll change your cell phone first.

Irene2_ASUS
Zen Master I
Hi @hanurramdhan
Clear cache system wide and reboot device.
Go to: Settings -> Advanced -> Mobile manager -> Cleanup
Also clear cache NFC services and reboot device.
If this doesn't help back up your data and perform a factory reset.