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Can´t change the Keyboard

MichaK
Star I
Please tell us some basic information before asking for help:
Model Name: ZenFone 6
Firmware Version:WW_18.0610.2103.137
Rooted or not: No
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Keyboard
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello,
i can not change my Keyboarddesign.
If i change it, they will be rechange by her self after some time.
I change the design 5 or 6 times per day, but it always change back.
What can i do?
1 REPLY 1

AmitGarde
Community Legend II
krause.handy@googlemail.com

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 6
  2. Firmware Version:WW_18.0610.2103.137
  3. Rooted or not: No
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): Keyboard

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello,

i can not change my Keyboarddesign.

If i change it, they will be rechange by her self after some time.

I change the design 5 or 6 times per day, but it always change back.

What can i do?


Can´t change the Keyboard
Go to apps & notifications> see all apps > choose keyboard you use (Gboard/Microsoft keyboard) > storage > clear storage also clear cache also Force stop.
Now see if this helps to fix your problem also check if keyboard app you use is updated from playstore to its latest version.
Thanks!