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Camera portrait mode bug

deb45221
Star I

‎07-20-2019 11:12 AM - last edited on ‎01-16-2024 12:01 AM by Community Manager

I noticed a bug.. in portrait mode after I have focussed on a subject and increase the exposure and try to take a photo the camera crashes everytime...I restarted the phone and repaeted buy still it crashes.there is no problem if I decrease the exposure and click photo in portarait mode...plz fix by software update.....very concerning for people interested in photography....
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2 REPLIES 2

deb45221
Star I

‎07-20-2019 11:14 AM

Threr is no problem if I decrease the exposure and take photo in portrait mode....plz address the issue..
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Kris_ASUS
Community Manager
Community Manager

‎07-22-2019 08:09 AM

deb45221 said:
I noticed a bug.. in portrait mode after I have focussed on a subject and increase the exposure and try to take a photo the camera crashes everytime...I restarted the phone and repaeted buy still it crashes.there is no problem if I decrease the exposure and click photo in portarait mode...plz fix by software update.....very concerning for people interested in photography....
There is an update today. Please upgrade to the latest firmware and try again. Thank you.
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