07-15-2024 10:54 AM
I have been using Asus Zenfone for about 6 years. Just 10 days after my phone came, I could no longer talk to anyone using microphone. I had to get on loudspeaker mode to talk. So much so that it annoyed the person I'm talking to. It's microphone that catches the voice also worked haphazardly only.
Then camera stopped. I can no longer use its camera for the last three years. Now volume button has stopped.
What I'm saying is despite the phone being awesome, I had to go under so many problems just because of this phone.
Now, it has stopped sending new phones in India. What should I do. I don't want to switch. Asus can you help?
Can you help me give me another phone in India. I can pay for the new one or newer version of Zenfone.
Thank you.
07-15-2024 11:26 PM - edited 07-16-2024 09:08 PM
Hello,
@AmirMalik HP® Storewrote:I have been using Asus Zenfone for about 6 years. Just 10 days after my phone came, I could no longer talk to anyone using microphone. I had to get on loudspeaker mode to talk. So much so that it annoyed the person I'm talking to. It's microphone that catches the voice also worked haphazardly only.
Then camera stopped. I can no longer use its camera for the last three years. Now volume button has stopped.
What I'm saying is despite the phone being awesome, I had to go under so many problems just because of this phone.
Now, it has stopped sending new phones in India. What should I do. I don't want to switch. Asus can you help?
Can you help me give me another phone in India. I can pay for the new one or newer version of Zenfone.
Thank you.
Contact Asus Support Directly: Reach out to Asus customer support in India. Explain your issues in detail. Provide your phone's model number and purchase proof if possible. Social Media: Try contacting Asus on their social media platforms (Facebook, Twitter, Instagram) with your complaint. Sometimes, public pressure can help. Local Service Center: Visit an authorized Asus service center if you haven't already. They might be able to assist or provide replacement parts.
07-18-2024 11:28 PM
Hello @AmirMalik HPstore
Contact Asus Support Directly: Reach out to Asus customer support in India. Clearly explain your issues, and provide your phone's model number and proof of purchase if possible. Social Media: Contact Asus on their social media platforms (Facebook, Twitter, Instagram) with your complaint. Public pressure can sometimes expedite a response. Local Service Center: Visit an authorized Asus service center. They may be able to assist you directly or provide replacement parts.