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Bluetooth headphone problem

sharanknataraja
Star III
I have use asus 6z for last 6 month, from the first time itself i use blutooth head phone only for listening music and video, but after 121 update, blutooth was connected but the audio was not working, notification sound coming but other than that Facebook, youtube audio was not coming, even i reboot phone also but no use, after i switched off phone for a while it works but after some times the audio sound was not coming,
Then after phone call end the notification sound comes (information about last call charges) and then phone get restated it happens sometimes after update
I thinks this are all bugs please get in to note to slove the problem in next update
53 REPLIES 53

baster1982
Rising Star II
I think the media sound stream through the calls channel the media sound in very low quality and when i try enter in settings to "call volume" it think i still in call and wrote it cant enter while I'm in call but I'm ending the call minutes before and its affect not on Bluetooth also with the Wireless Headphones that came with the phone when it happens maybe its different problem but that what happened to me twice when using Skype

ZT-6dc2537a
Star III
@Anders_ASUS I'm not able to share link

sedl23
Rising Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/44984#Comment_44984

Please let me know if you still have the BT issue with latest update?

I will ask our devs about the screen recorder issue. Should be easy to fix


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The Bluetooth issue is still there with the latest update

ZT-6dc2537a
Star III
sedl23

https://zentalk.asus.com/en/discussion/comment/45033#Comment_45033

The Bluetooth issue is still there with the latest update


View post
Yes bluetooth issue still there

ZT-6dc2537a
Star III
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/44984#Comment_44984

Please let me know if you still have the BT issue with latest update?

I will ask our devs about the screen recorder issue. Should be easy to fix


View post
Still when I change audio wizard setting bluetooth audio doesn't work