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Asus 6z Wifi hotspot not showing in my HP laptop

email2sachinn
Star III
Asus 6z Wifi hotspot not showing in my HP laptop i have try all methods which are available on internet. My laptop can detect other phone's..
Can someone plz help..or it may be a bug in Latest build..im currently using stable build




4 REPLIES 4

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Change Hotspot Security from WPA-PSK 2, to any other available 
2. Switch from 2.4Ghz to 5Ghz, vice-a-versa
3. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
4. If still you face the issue
factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
5. Last option would be to visit
the service center to have a check. Locate here:
https://www.asus.com/in/support/Service-Center/India

sumitkr11
Star III
Is it just the HP laptop or any other device? Try to see if your hotspot is visible in other mobile devices.
If you use HP ryzen 5 series check for BIOS update as my Laptop recently had a BIOS update to fix the wifi issue.

email2sachinn
Star III
Its HP laptop and i connect more than my 3 phones with laptop..it works but only my Asus 6Z not showing in laptop

email2sachinn
Star III
VS-KR

Btw, disconnect your current wifi connexion on your PC before searching your Zenfone's hotspot !


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Already did..no use