Android 10 bug : Smart key not working after update

[hegemony3]

After updating to Android 10, smart key feature doesnt seem to work. it worked seemlessly on previous update. I have updated though OTA and factory resetted phone after update.. Any solutions...?

[Revanth]

You can watch the screen recording i uploaded please

[hegemony3]

Revanth

You can watch the screen recording i uploaded please

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Yeah. I watched that. After resetting, at the time of initial sign in process, did you took restore option for eg, google or Asus from your previous backups..?

[vlasta_vasicek]

working fine, all no problem

[Rustylord]

Anders_ASUS

I still can't replicate your bug. Default setting is "none" What happens if you pick some function for every time of key press?

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This will give you a clear picture ,@Anders_ASUS
2019-11-21-16-10-03.mp4
When i press smart key ones the app gets selected in app drawer and when i double click it the app opens.
In the home screen the first app (ZenTalk webpage) turns on.

[Anders_ASUS]

nishaanth5000

https://zentalk.asus.com/en/discussion/comment/27885#Comment_27885

This will give you a clear picture ,@Anders_ASUS

https://us.v-cdn.net/6031231/uploads/352/BAAT85NE6C2B.mp4

When i press smart key ones the app gets selected in app drawer and when i double click it the app opens.

In the home screen the first app (ZenTalk webpage) turns on.

View post

OK, I'll send you a PM with instructions on how to log your phone