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zs620KL no service

ZT-a2fba576
Star I
Please tell us some basic information before asking for help:
Model Name: zenfone 5z zs620KL
Firmware Version:
Rooted or not: no
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Has Asus admitted to a hardware issue for the no service issue?
I have the phone serviced under warranty right before it expired and they said no issue found, cleaned inside. Phone worked for almost a rear then same thing. If they haven't fixed this is there a class action against Asus as I have seen this is a worldwide problem.
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
ZT-a2fba576

Please tell us some basic information before asking for help:

  1. Model Name: zenfone 5z zs620KL
  2. Firmware Version:
  3. Rooted or not: no
  4. Frequency of Occurrence: all the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Has Asus admitted to a hardware issue for the no service issue?

I have the phone serviced under warranty right before it expired and they said no issue found, cleaned inside. Phone worked for almost a rear then same thing. If they haven't fixed this is there a class action against Asus as I have seen this is a worldwide problem.


zs620KL no service
@ZT-a2fba576
I have sent you a message, please provide your RMA No. or mobile phone's serial number via message. I will forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.