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When will Android 10 be updated with ZenUI?

Rising Star II
When will Android 10 be updated with ZenUI? Android 11 was released and we arrived in July, but we still haven't received the Android 10 update. Why can't even the worst brand phones get updates while we get updates? I don't think his team is working. You leave us behind the age. We have Android 10 right. Never buy or buy an Asus device again. I hope you are happy. Do not install beta updates either. I had to send my phone to technical service 2 times. Ghost screen and battery reveal problem. Give us an update that we can use this month, which is stable and ZenUI. I'm really tired of waiting and I'm tired of it. Empathy!

Rising Star II

Dear friends

Thank you all for your asking. I haven't received any information. The latest ZE620KL Android 10 Beta Version (WW-17.0615.2005.25) is now on ASUS website for downloading. For further information, please stay in tune with our social media channels or visit our ASUS support website. Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.

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Isn't it your job to provide information? If you can't get information, what's our fault here? So do your job, defend us and insist on a clear date. We don't have to be ignorant of your failure for 11 months.