USB preference not working

[lankeshsawant3]

I am unable to connect to any laptop/pc as my usb preference is not working
It's showing greyed out
Model is Asus 5z

Does anyone have a solution for this??

[ammzul]

Change The Cable & See, Preferably Use The Asus Supplied Cable Or Any Good Quality Cable.
Change The USB Port Of The Laptop And See.
Change The Laptop / Desktop And See.
Install The Asus Drivers First And See.
Is Your Windows In Admin Account Or Non Admin Account?

[lankeshsawant3]

ammzul

1. Change The Cable & See, Preferably Use The Asus Supplied Cable Or Any Good Quality Cable.
2. Change The USB Port Of The Laptop And See.
3. Change The Laptop / Desktop And See.
4. Install The Asus Drivers First And See.
5. Is Your Windows In Admin Account Or Non Admin Account?

View post

The cable is the original cable which I got from the box
Already tried changing the ports
Also tried on different pc
I have the latest drivers
Windows is probably non admin but that's not the issue I also tried connecting a OTG it didn't work and the OTG is working fine on other devices
I think the problem arose after last update ( not this month) because it was connecting fine before
The problem is in the settings I think

[ARP_ASUS]

Hi what's your firmware version?
If you have tried all the troubleshooting as mentioned above then probably you can visit your nearest service center.

[Rita]

1. A OS update appeared to have disabled USB data transfers.
  Developer Options>Default USB configuration>no data transfers.  Select the file transfer.  Restart phone.
2. This is NOT a physical issue.  There is something wrong in the update.