12-05-2020 04:01 PM
Solved! Go to Solution.
12-12-2020 01:25 PM
adityapruthi2001So I just got the sim. Put it in and yup it's working. The sim is from another carrier but everything seems to be working finehttps://zentalk.asus.com/en/discussion/comment/139109#Comment_139109
You have to insert both sim cards to produce the test passed.
Your settings seem fine. Tried another sim in phone?
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12-06-2020 05:40 PM
12-06-2020 06:06 PM
12-09-2020 04:09 AM
atomicwasterGive a screen shot of your network bars.Please tell us some basic information before asking for help:
- Model Name: Zenfone 5z
- Firmware Version: Build QKQ1.191008.001.WW_user_100.10.107.110 20201118 release-keys
- Rooted or not: no
- Frequency of Occurrence: frequent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So yesterday I got the new firmware update and download and installed automatically. I thought everything was good but when I went out and went on my mobile data I saw that I was not able to see my data go thru. I mean I saw the h+ and a full bar but no data was coming thru. I couldn't make calls or nothing and my mobile company said that I was still getting data. So is it because of the new update that now I am not able to get data thru?
Zenfone 5 network connectivity issue
12-09-2020 11:15 PM
adityapruthi2001https://zentalk.asus.com/en/discussion/41296/zenfone-5-network-connectivity-issue
Give a screen shot of your network bars.
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