12-05-2020 04:01 PM
Solved! Go to Solution.
12-12-2020 01:25 PM
adityapruthi2001So I just got the sim. Put it in and yup it's working. The sim is from another carrier but everything seems to be working fine
You have to insert both sim cards to produce the test passed.
Your settings seem fine. Tried another sim in phone?
12-06-2020 05:40 PM
12-06-2020 06:06 PM
12-09-2020 04:09 AM
atomicwasterGive a screen shot of your network bars.
Please tell us some basic information before asking for help:
- Model Name: Zenfone 5z
- Firmware Version: Build QKQ1.191008.001.WW_user_220.127.116.11 20201118 release-keys
- Rooted or not: no
- Frequency of Occurrence: frequent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
So yesterday I got the new firmware update and download and installed automatically. I thought everything was good but when I went out and went on my mobile data I saw that I was not able to see my data go thru. I mean I saw the h+ and a full bar but no data was coming thru. I couldn't make calls or nothing and my mobile company said that I was still getting data. So is it because of the new update that now I am not able to get data thru?
Zenfone 5 network connectivity issue
12-09-2020 11:15 PM
Give a screen shot of your network bars.