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[Solved] ZenFone 5Z Google Play system update stuck on October 2019

Rox79
Star III
screenshot-20201209-170102871.jpg
Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Update System
I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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30 REPLIES 30

AmitGarde
Community Legend II
Chintan Devganiya

https://zentalk.asus.com/en/discussion/comment/140053#Comment_140053

I got the December patch just few days ago. Just try again in WiFi.

If update doesn't come clear data of play store & google play services and restart phone.


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No use tried this and still stuck on october 2020

adityapruthi200
Rising Star II
Chintan Devganiya

https://zentalk.asus.com/en/discussion/comment/140053#Comment_140053

I got the December patch just few days ago. Just try again in WiFi.

If update doesn't come clear data of play store & google play services and restart phone.


View post
Same, still stuck!

Chintan_Devgani
Rising Star I
amitgarde3

https://zentalk.asus.com/en/discussion/comment/140767#Comment_140767

No use tried this and still stuck on october 2020


View post
Can't say much bro. Mine was stuck on October 2019 and got december 2020 few days ago. Maybe it will update itself in few days

1947msr
Rising Star I

Rox79
Star III
Hi,
I received the upgrade : 1 December 2020 .
@Christine_ASUS , thanks for your assistance. 👍