[Solved] ZenFone 5Z Google Play system update stuck on October 2019

[Rox79]

Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Update System
I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Rox79]

@Christine_ASUS

[srota]

Exactly same situation with my 5z !
@Christine_ASUS

Update - December 10: I made a mistake! My Asus 5z indicates 1 October 2020 (and not 1 Oct 2019) for the Google Play system update status - in conclusion: all right on my side in this respect. Sorry for my mistake!

[Christine_ASUS]

Hi friends
Thank you for your asking. My Goggle Play system update is "October 1, 2020'.
1. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
Then tap "Goggle Play system update" bar>Check for update
2. Which sim carrier do you have?

[Rox79]

Christine_ASUS

Hi friends

Thank you for your asking. My Goggle Play system update is "October 1, 2020'.

1. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth

Then tap "Goggle Play system update" bar>Check for update

2. Which sim carrier do you have?

View post

Done but the problem persists.
This issue is presented following the factory restore done after the last firmware update.
Sim Carrier: Vodafone Italy