cancel
Showing results for 
Search instead for 
Did you mean: 

[Solved] ZenFone 5Z Google Play system update stuck on October 2019

Rox79
Star III
screenshot-20201209-170102871.jpg
Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.110
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Google Play Update System
I system Updaten addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

30 REPLIES 30

adityapruthi200
Rising Star II
Well, mine shows 2019.!!!!

adityapruthi200
Rising Star II
Chintan Devganiya

@Christine_ASUS Just got the play system update and updated to December 2020.

screenshot-20201216-134555264.jpg


View post
Pls help me also... What to do?? I have same issue like you...

Christine_ASUS
Community Legend II
Hi adityapruthi2001
As I mentioned above, if you have reloaded or performed the Factory Reset recently, please check again after early January. If the issue persists after mid January, please let me know. Thank you.

Rox79
Star III
Christine_ASUS

Hi friends

After checking with the relevant teams, if you have reload or perform the Factory Reset recently, please check again after early January. If the issue persists after mid January, please let me know. Thank you.

Hi Rox79

Thank you for your report. Please note that I edited your title so that other users who faces a similar issue can be more easily to find your thread. Hope you don't mind. 🙂


View post
Hi Christine_ASUS ,
no, don't mind at all.🙂 Thanks for your the technical support. I'll try the update in January. 
I wish you happy Christmas holidays.👋

Chintan_Devgani
Rising Star I
adityapruthi2001

https://zentalk.asus.com/en/discussion/comment/139954#Comment_139954

Pls help me also... What to do?? I have same issue like you...


View post
I got the December patch just few days ago. Just try again in WiFi.
If update doesn't come clear data of play store & google play services and restart phone.