10-31-2020 01:31 AM - last edited on 01-16-2024 12:29 AM by ZenBot
11-09-2020 10:56 PM
wenmit99hmm,usually phone restars after heating too much.https://zentalk.asus.com/en/discussion/comment/131716#Comment_131716
my network works fine. It reboots more than once when it's bad, but I strongly think it's related to hardware overheating issues instead of software issue. Or maybe both?
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11-16-2020 09:37 PM
adityapruthi2001Yeah but it happens too often? Kind of hard for me to use it at times. I read the manual and it says to use the phone in an ambience of 35°C. But it gets quite hot here in Malaysia and this rebooting issue mostly happens during the hot afternoon period. I'd say it copes with heating issues very poorly compared to my old phone. 😕https://zentalk.asus.com/en/discussion/comment/131737#Comment_131737
hmm,usually phone restars after heating too much.
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11-19-2020 01:52 AM
wenmit99i might ask you to reconsider that is this surely happening because of heating.????https://zentalk.asus.com/en/discussion/comment/131739#Comment_131739
Yeah but it happens too often? Kind of hard for me to use it at times. I read the manual and it says to use the phone in an ambience of 35°C. But it gets quite hot here in Malaysia and this rebooting issue mostly happens during the hot afternoon period. I'd say it copes with heating issues very poorly compared to my old phone. 😕
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11-23-2020 06:48 PM
adityapruthi2001It usually happens when the phone is heated up or when it's charging. there are several times when it switches off even when it's barely heated, but rarely. sometimes putting an ice pack on the back helps a little.https://zentalk.asus.com/en/discussion/comment/133418#Comment_133418
i might ask you to reconsider that is this surely happening because of heating.????
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11-25-2020 10:49 PM
wenmit99Try turning on dev options > "show dialog when an app crashes" & "show ANR" dialog, then try to insert and reinsert the sim, also, if possible try record this process and provide a video of the same.https://zentalk.asus.com/en/discussion/comment/134105#Comment_134105
It usually happens when the phone is heated up or when it's charging. there are several times when it switches off even when it's barely heated, but rarely. sometimes putting an ice pack on the back helps a little.
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