cancel
Showing results for 
Search instead for 
Did you mean: 

Network and Battery drain Asus 5z

kaleesmach
Star II
It seems the network and battery drain happening with the latest updates.
Asus getting worse all of a sudden. I have planned to recommend Asus 7 to my friends,but this making a wrong impact.
Asus fix it quickly 😒
7 REPLIES 7

Same battery drain issues in my asus 5z ... After Android 10 update .. reverse charging issue also when playing pubg ... Kindly fix soon as possible

100 to 90 % charge drains quickly ... In my asus 5z
Expecting quick fix. From the developer team


Christine_ASUS
Community Legend II
Hi kaleesmach
Thank you for your reply. I had tested my device with the latest version WW-100.10.107.92 yet I didn't encounter the same issue.
Based on your screenshot, your device may not in "Safe Mode". Can you assist me to check with the steps I mentioned above?
Enter "Safe Mode" and leave a 100%-charged phone in sleep(idle) mode in a night, then provide me the screenshot of 
①Setting>Battery
②Setting>Battery>3 dots on the top"Show app usage"
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
Besides, Is there any zone heating up while using/idling? How long has the battery been used? 

Hi tamilarasan392
Thank you for your asking. Can you provide more detail of your reverse charging issue?