Hi
kaleesmachThank you for your reply. I had tested my device with the latest version WW-100.10.107.92 yet I didn't encounter the same issue.
Based on your screenshot, your device may not in "Safe Mode". Can you assist me to check with the steps I mentioned above?
Enter "Safe Mode" and leave a 100%-charged phone in sleep(idle) mode in a night, then provide me the screenshot of
①Setting>Battery
②Setting>Battery>3 dots on the top"Show app usage"
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/Besides, Is there any zone heating up while using/idling? How long has the battery been used?
Hi
tamilarasan392Thank you for your asking. Can you provide more detail of your reverse charging issue?