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I cannot use the USB Type-C To Ethernet Lan

flukeart2
Star I
Model: ZE620KL
RAM: 8G
Firmware/APP Version: Android10
Frequency of Occurrence: I dont no
Rooted: No
APP Name:

I cannot use the USB Type-C To Ethernet Lan Network Adapter when connecting. My phone has entered Zenfone logo Restart it And hold the work like that How is it fixed
3 REPLIES 3

Y_ASUS
Zen Master I
Hi flukeart2,
Is your ZenFone model ZS620KL or ZE620KL? Please also tell us your firmware version: Settings > System > About Phone > Software information
Could you tell us the brand and model of your USB Type-C To Ethernet Lan Network Adapter?
Do you mean your phone restarts every time you use this product?
Thank you 🙂

chen_kanebo
Star II
我也有相同問題,每次插每次DOWN
screenshot-20200819-092006410.jpg
b612-20200819-092133-449.jpg

Christine_ASUS
Community Legend II
Hi chen.kanebo
Please refer to the link below as ZenFone 5 Mandarin community. 😉
ZenFone 5系列