I cannot use the USB Type-C To Ethernet Lan

[flukeart2]

Model: ZE620KL
RAM: 8G
Firmware/APP Version: Android10
Frequency of Occurrence: I dont no
Rooted: No
APP Name:

I cannot use the USB Type-C To Ethernet Lan Network Adapter when connecting. My phone has entered Zenfone logo Restart it And hold the work like that How is it fixed

[Y_ASUS]

Hi flukeart2,
Is your ZenFone model ZS620KL or ZE620KL? Please also tell us your firmware version: Settings > System > About Phone > Software information
Could you tell us the brand and model of your USB Type-C To Ethernet Lan Network Adapter?
Do you mean your phone restarts every time you use this product?
Thank you 🙂

[chen_kanebo]

我也有相同問題，每次插每次DOWN

[Christine_ASUS]

Hi chen.kanebo
Please refer to the link below as ZenFone 5 Mandarin community. 😉
ZenFone 5系列