Dark mode toggle and auto rotation issue
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08-01-2020 10:22 AM
Dear Asus, we need the dark toggle mode. Will you add it please? It's very useful. It's a nuisance to go into settings every time to activate dark mode. Other devices have it. Why we don't have it? Is it so difficult to implement it? It's just a toggle
Auto rotate sometimes doesn't work or it's slow, especially in Chrome and YouTube. Are you planning to fix it?
Auto rotate sometimes doesn't work or it's slow, especially in Chrome and YouTube. Are you planning to fix it?
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08-23-2020 07:12 PM
Hi R.
Thank you for your reply. I had tested my ZS620KL several times with WW-100.10.107.92 and youtube V15.33.34, yet I didn't encounter the same issue. What is the issue frequency to your device?
Thank you for your reply. I had tested my ZS620KL several times with WW-100.10.107.92 and youtube V15.33.34, yet I didn't encounter the same issue. What is the issue frequency to your device?
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08-23-2020 10:10 PM
Christine_ASUSPlay YouTube or mx player alteast 15 min in landscape orientation then rotate device, then you will observe that screen takes 10 to 15 second for rotate, this issue is more prominent when using mx player than YouTubeHi R.
Thank you for your reply. I had tested my ZS620KL several times with WW-100.10.107.92 and youtube V15.33.34, yet I didn't encounter the same issue. What is the issue frequency to your device?
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08-23-2020 11:30 PM
Hi 1947msr
As the way you mentioned above, I tried 20min landscape for 3 times yet my auto-rotate works properly. Umm, did you face the issue from the beginning of purchasing the device? Has the device ever fallen or broken before? If the GSensor Test is pass but the process was hard to passed, it will still indicate some uncertain factors.
Furthermore, does the issue appear after any system/apps' download or update? If you still have any concern of the auto rotate, please provide the video containing different auto-rotate reactions between 30sec, 1 min, 5 min, 15min, 20 min for further checking.
As the way you mentioned above, I tried 20min landscape for 3 times yet my auto-rotate works properly. Umm, did you face the issue from the beginning of purchasing the device? Has the device ever fallen or broken before? If the GSensor Test is pass but the process was hard to passed, it will still indicate some uncertain factors.
Furthermore, does the issue appear after any system/apps' download or update? If you still have any concern of the auto rotate, please provide the video containing different auto-rotate reactions between 30sec, 1 min, 5 min, 15min, 20 min for further checking.

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