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Dark mode toggle and auto rotation issue

R_2
Rising Star II
Dear Asus, we need the dark toggle mode. Will you add it please? It's very useful. It's a nuisance to go into settings every time to activate dark mode. Other devices have it. Why we don't have it? Is it so difficult to implement it? It's just a toggle
Auto rotate sometimes doesn't work or it's slow, especially in Chrome and YouTube. Are you planning to fix it?

12 REPLIES 12

R_2
Rising Star II
@Christine_ASUS
1. Model: Zenfone 5Z ZS620KL, Z01RD. Firmware WW_100.10.107.92
2. On SMMI test, before starting, "Z+" gets already done, passed, without move the phone, i left it without move and it's hard to get "Z-" passed
3

Christine_ASUS
Community Legend II
Hi R.
Thank you for your reply. If any of your SMMI test fails or hard to pass, the device may have a great possibility of hardware issue. Please contact with the nearly ASUS service center for further device checking.
https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

R_2
Rising Star II
Christine_ASUS

Hi R.

Thank you for your reply. If any of your SMMI test fails or hard to pass, the device may have a great possibility of hardware issue. Please contact with the nearly ASUS service center for further device checking.

https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


View post
Hi @Christine_ASUS
I don't think so. As the above user said, it seems like auto rotation sensor goes in sleeping mode after some time. When it doesn't work, after locking (screen off) and then unlocking the phone it works. It usually works so it can't be a hardware issue. Unfortunately i forgot to show in the video how it works. I can assure you that sometimes doesn't work and other times works. Please, check it out. Many users talked about it. It's an issue that has to be fixed

R_2
Rising Star II
Christine_ASUS

Hi R.

Thank you for your reply. If any of your SMMI test fails or hard to pass, the device may have a great possibility of hardware issue. Please contact with the nearly ASUS service center for further device checking.

https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


View post
Hi @Christine_ASUS
I don't think so. As the user above said, it seems like auto rotation sensor goes in sleeping mode after some time. It usually works but sometimes it doesn't, so it can't be hardware issue. When screen doesn't rotate i can make it work by locking the phone (screen off) and then unlock. Unfortunately I forgot to show how or when it works in the video. It should be a bug/issue. Many users talked about this issue. Take this into consideration please, check it out

BrunoF20
Zen Master I
Christine_ASUS

Hi R.

Thank you for your reply. If any of your SMMI test fails or hard to pass, the device may have a great possibility of hardware issue. Please contact with the nearly ASUS service center for further device checking.

https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


View post
Z- is putting the device screen down. There's nothing wrong with your device.