Blurry primary camera

[simplepandey15]

After update camera has become useless cannot scan QR code for UPI transaction, I have paid 30k for the phone. Should recieve proper service. I will never buy or recommend asus phone to anyone. I can see same issue for most of asus zenfone 5z users

[victor010]

Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/
6. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

[meljaysingson]

I did my best but my primary camera won't comeback this is so important to me bcoz im doing online business 😭😭 pls help!!

[homingyan0]

meljaysingson

I did my best but my primary camera won't comeback this is so important to me bcoz im doing online business 😭😭 pls help!!

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Don't worry,do you want me to sent you the full software update to flash on your computer or i have mine old working WW version 5z for sale?