camera focus is not working

[shamimrejuwan]

it is not working ...my rare camera focus is not working ...all pictures are blurr

[vz0mud1m]

Én akkor jártam így amikor a mágneses lapozhatós telefontartót használtam.
A mágnesesség meguavarja!!!!

[AmitGarde]

shamimrejuwan

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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camera focus is not working

Try to restore default settings from camera app and see if focus works ifnot try factory data reset by taking backup of your imp data and check if focus works ifnot than its hardware issue which can only be fixed by nearest service centre so kindly take backup before submitting your device to nearest service centre
Thankyou!

[victor010]

Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/
6. Last option would be to visit the service centre to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India