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ZenFone 5 Series
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Freezing Problems

Greetings Its a true pleasure using your products its been satisfaction experience. Lately i received a system update included Google Security update. Since the update has been successfully installed, The Asus Gallery Application started freezing fr...

Fingerprint issue after software update

Model: ZE620KLRAM: 4GFirmware/APP Version: 105Frequency of Occurrence: every timeRooted: NoAPP Name: Fingerprint Last edited by wirdanseptahudi on 2019/7/31 23:55 the fingerprint became slower and not as responsive as before update. The fingerprint...

the audio wizard doesn't work properly

Model: ZE620KLRAM: 4GFirmware/APP Version: 8.0.0.34_190606Frequency of Occurrence: 100%Rooted: NoAPP Name: audio wizard (surround) Last edited by chandraqama on 2019/8/2 21:51 the audio wizard cannot produce 8 D audio sound. I tried it on another ...

Câmera principal sem imagem

Model: ZE620KLRAM: 4GFirmware/APP Version: Não seiFrequency of Occurrence: SempreRooted: NoAPP Name: CâmeraOlá, minha câmera principal não funciona, já fiz todos os procedimentos recomendados. Quando opto pela opção ampla captura a cena, mas na princ...

Touch Lag

Model: RAM: Firmware/APP Version: Frequency of Occurrence: Rooted: APP Name: Screenshot: Hi , I bought a Asus Zenfone 5 Lite Zc600kl But i think i need to repair touch screen , or maybe i can fix this after ur update? Im a gamer and when i typing ...

Network is not coming after new security update

APP Name: After new update my network is not comingRooted: NoFrequency of Occurrence: Multiple timesFirmware/APP Version: 5 July updateRAM: 6GModel: ZE620KLScreenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/31/074808qtzbybyl3rj6rl...

My Asus 5z gets lag

It lag many times a day. Its a 8gb ram ,256 rom varient.even while opening any apps with 2 or 3 other apps in background make phone laggy.this disappointed me

MESSAGES problems

Model: ZC600KLRAM: 4GFirmware/APP Version: PieFrequency of Occurrence: Many timesRooted: NoAPP Name: MESSAGESScreenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201907/30/233303mhzyq1zwupud70cy.jpgI cannot send any messages to any of my c...

WiFi connection

Model: ZE620KLRAM: 4GFirmware/APP Version: Android 9Frequency of Occurrence: First timeRooted: NoAPP Name: I'm trying to connect my phone to the WiFi at the hotel. The router redirects me to a web page to log in, but I can't complete the operation. T...

How to turn off 4G+ (plus)

Hey Asus Care, i want to ask about how to turn off 4G+ on this Zenfone 5? Because on my country, when the simcard/signal turn to 4G+ then my internet getting slow, if the signal on 4G it work so well, please answer my question

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