04-12-2021 02:17 AM
AmitGarde
- Model Name: ZS620KL
- Firmware Version:100.10.107.110
- Rooted or not:Not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app): while On charge
My phone was on charge i saw Green LED glowing so i tried to see if its done with charging when i press power key i saw that lockscreen shows device is charged but than i tried to see battery page at same time and it was still showing charging.
So now is this a bug? Lock screen showing battery charged device shows Green LED but battery page shows device is charging. So now i wonder Is battery actually fully charged??
Here are some screenshots of that time 👇
Lock screen showing device is charged also upper battery icon has no charging sign in it.
Battery page showing device is charging. 👇
I wonder If battery is actually fully charged??
Battery mode is on Balance mode.
If this is a bug please look into it. Fix this as early as possible
Thanks! @Christine_ASUS @Anders_ASUS @ARP_ASUS @Falcon_ASUS @victor0_ASUS @Titan_ASUS
{5z} While Charging at 100% & Green LED,Lockscreen & battery page shows diffrent on charge behaviour
04-16-2021 03:55 AM
AmitGardeYes, have the same energy saving mode bug with .123.https://zentalk.asus.com/en/discussion/comment/162671#Comment_162671
Thanks for response @Christine_ASUS
1. My teams app is Up to date and as i described in the thread issue is happening only with more than half and hour video calls/meetings so please try to check issue only with video meetings/calls normally just scrolling inside app doesnt show any problem.
2. As this is security bug which is a highlight and needs a quick fix hope it will be resolved.
3. As per my knowledge Screen pinning must avoid system from bypassing anyting and should remain on pinned page for long until its unpined.but still i am waitng for relevant teams reply thanks.
4. There are many threads or comments floating since 123 update for this double tap issue and yes checked with safe mode it sometimes works but sometimes misbehaves double tap to lock works great but double tap to wake does not work as it should and so it misbehaves. Only solution to this problem is to turn toggle OFF & ON again in gesture settings of "double tap to wake up" for its smooth working so i feel There is something wrong with latest firmware and that is the reason many users sarted to face this problem together once at a time.
5. I hope this issue is addressed as its very hard to guess weather battery actually gets full charged or not.
NOTICED NEW BUG SINCE .99 BUT I FORGOT TO MENTION 👇
SMART SWITCH OPTIONS FROM BATTERY MODES:-
When i turn on any of the smart switch options in battery modes. after completion of its required task, my default battery mode should revert back to what it was set earlier but instead it always goes to power saving mode even if my device was in balance mode before the start of smart switch options.
EXAMPLE:- If i use option called "switch by schedule" from smart switch options in battery mode and my device is in "balance mode" before the start of given schedule then after completion of given schedule/any smart switch options it doesnt go back to balance mode but always goes to power saving mode.Where i belive it should always go back to balance mode which was alredy in use before starting of any smart switch options.
And so i have to always change my battery modes manually for normal use.
Please take a closer look at all these issues.
Thanks!
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04-19-2021 12:42 AM
04-20-2021 12:27 AM
Christine_ASUSIndirectly you are avoiding every issue 🤨Hi AmitGarde & all friends
Thank you for your reply. Kindly check the reply as below
"Teams" Battery usage:
If the issue only occur in any specific app, please report the issue to app developer.
Kindly check Google Play> Microsoft Teams
AppLock on "Settings":
We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. If you still have any concern, please visit Google Play store and check for AppLock related apps. Thank you.
Screen Pinning:
After check with the relevant team, please turn off "Double tap to suspend" to avoid triggering quick toggles usage during Screen Pinning. We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support and patronage.
Battery page shows "Charging" in 100%:
After check with the relevant team, please note that the interface behavior of "showing Charging after charged to 100%" will not disturb normal usage behavior.
We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support and patronage.
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04-20-2021 03:58 AM
04-25-2021 11:37 PM
Sputnik5ZThis is very annoying bug, which i am able to see since so long now even i have factory reset my device and it still exists. We are unable to use power master options at its full fledge. Yes you are right everytime we dissconnect the charging cable/connection,System will automatically switch to "power saving mode" instead of "balance mode" and most of the times i have observed is,this happens so quick mostly after we use smart switch options. And even sometimes after a long day usage on "balance mode" if we check back again the very next day then battery has already changed itself to power saving mode again i dont know what is the reason here. But yes this effects the notifications of few apps but for me some apps notifications work and some doesnt.https://zentalk.asus.com/en/discussion/comment/162783#Comment_162783
Yes, have the same energy saving mode bug with .123.
I have now disabled the Power Master battery option "intelligent change after power connect" (in german menue "Nach Stromversorgung umschalten") because i didn´t get notifications from signal/threema/whatsapp etc.
Everytime after i have loaded the battery & disconnect the power cable the 5Z changed to the power saving mode (in German: Energiesparen) instead of the balanced mode (in German: Ausgleich) => no notifications from apps in background because of disabled mobile data.
@adityapruthi2001 maybe you can check the "not so smart" Power Master options again? If the 5Z is in Power save or Super Power save mode, it doesn´t allow mobile data in the background.
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