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[5z] IMP Bugs With Latest .123 Firmware Version & Pending Issues Yet To Be Fixed Also User Requests.

AmitGarde
Community Legend II
Model Name: ZS620KL
Firmware Version: 100.10.107.123
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): System bugs
Bugs/issues :-
(Microsoft Teams) Teams app used for video meeting for hours than system miscalculates the app usage time. this issue only happens with microsoft teams app everytime. There is no problem with other apps usage time this problem leads to wrong information of battery Stats. Started to Occur after latest .123 firmware. (few screenshots) 👇
screenshot-20210331-131634796.jpg
screenshot-20210331-111020837.jpg


(Securtiy) App lock bug (Reported since. 99 firmware version) its almost 8 months & not fixed.(This requires instant fix as its related to security of device)
Please follow this steps👇
Lock settings app>than open info of any app by long press on that app pressing (i) > pull down notification panel and tap on settings icon.
This will bypass settings app lock pattern and take you to settings.
Here is short screen recording of it for your help👇
Screen pinning bug👇 (Reported since 8/ more months and not yet fixed)
The problem is that upper quick toggles can still be used for turning ON or OFF any option from quick toggles menu in background of screen pinned
Example :- If m watching any screen pinned app and if i try to turn on flashlight or any option like wifi or mobile data from quick toggles than it can be done in background of screen pinned
(while i believe background activity should be totally off while screen pin is ON ) please see screen recorded video n fix this👇
Double tap to wake up not working (Many users started reporting this problem after latest jan patch .123 firmware version.
Happens if device is kept idle for long time or is on a single page doing anything for long minutes/hours Double tap misbehaves.
Charging Bug lock screen shows charged while settings battery page shows charging even if its 100% charged with Green LED light up I have already created a thread for it and still not fixed please take a look into👇
AmitGarde
  1. Model Name: ZS620KL
  2. Firmware Version:100.10.107.110
  3. Rooted or not:Not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): while On charge

My phone was on charge i saw Green LED glowing so i tried to see if its done with charging when i press power key i saw that lockscreen shows device is charged but than i tried to see battery page at same time and it was still showing charging.

So now is this a bug? Lock screen showing battery charged device shows Green LED but battery page shows device is charging. So now i wonder Is battery actually fully charged??

Here are some screenshots of that time 👇

Lock screen showing device is charged also upper battery icon has no charging sign in it.

screenshot-20210313-210705343.jpg

Battery page showing device is charging. 👇

screenshot-20210313-210719712.jpg

I wonder If battery is actually fully charged??

Battery mode is on Balance mode.

If this is a bug please look into it. Fix this as early as possible

Thanks! @Christine_ASUS @Anders_ASUS @ARP_ASUS @Falcon_ASUS @victor0_ASUS @Titan_ASUS


{5z} While Charging at 100% & Green LED,Lockscreen & battery page shows diffrent on charge behaviour

Requests with future FOTA:-
Enable BSNL Volte. (Basic Required Feature)
Enable AIRTEL Vo-Wifi (Basic Required Feature)
IF POSSIBLE:-
ZenuI 7 on top of Android 10/Android 11 on top of ZenuI 6 (Users Hopes are still ON)
I hope all the issues will be addressed before Asus gives up on 5z as a flagship.
Thanks😊
@Anders_ASUS @Falcon_ASUS @Christine_ASUS @Gustav_ASUS @Titan_ASUS @Dominik_ASUS @DrAlex_ASUS @Kris@Kris_ASUS @gabriel_prado
18 REPLIES 18

adityapruthi200
Rising Star II
I HAVE RREINSTALLED WHATSAPP BUT STILL NO LUCK. MY NOTIFICATIONS GET DELAYED EVERY NOW AND THEN. NO OTHER APPS NOTIFICATIONS GET DELAYED.PLS SOMEONE TELL WHAT TO DO?? WHENEVER I OPEN WHATSAPP THE NOTIFICATIONS ARRIVE. PRIOR TO THAT WHEN I CHECK IN AUTO START MANAGER SETTINGS, WHATSAPP SHOWS 122 MB . ALL BATTERY OPTIMAZATION SETTINGS ARE OFF, POWER SAVING MODE IS OFF, WHATSAPP IS NOT RESTRICTED TO USE BACKGROUND BATTERY. PLS SOMEONE GUIDE.

Christine_ASUS
Community Legend II
Hi AmitGarde
Thank you for your asking. Kindly check my reply as below.
1. Teams app: I just tested my device with Teams (Version 1416/1.0.0.2021040701) and the usage time does not have huge miscalculation as yours. Please update your app version and check again.
2. Settings AppLock: I am currently checking with the relevant team. We will keep you updated and your consideration will be very much appreciated.
3. Screen Pinning: I am not sure this behavior is a bug or a normal behavior. Did the issue appear after any firmware version? I will check with the relevant team. We will keep you updated and your consideration will be very much appreciated.
4. Double Tap: I can not duplicate the issue. While double tap involves hardware factor, please check this issue in Safe Mode. If the issue remains in Safe Mode, please let me know.
5. Battery page shows "Charging" in 100%: I am currently checking with the relevant team. We will keep you updated and your consideration will be very much appreciated.

Abhinav
Zen Master I
adityapruthi2001

I HAVE RREINSTALLED WHATSAPP BUT STILL NO LUCK. MY NOTIFICATIONS GET DELAYED EVERY NOW AND THEN. NO OTHER APPS NOTIFICATIONS GET DELAYED.PLS SOMEONE TELL WHAT TO DO?? WHENEVER I OPEN WHATSAPP THE NOTIFICATIONS ARRIVE. PRIOR TO THAT WHEN I CHECK IN AUTO START MANAGER SETTINGS, WHATSAPP SHOWS 122 MB . ALL BATTERY OPTIMAZATION SETTINGS ARE OFF, POWER SAVING MODE IS OFF, WHATSAPP IS NOT RESTRICTED TO USE BACKGROUND BATTERY. PLS SOMEONE GUIDE.


View post
I don't exactly remember but I have suggested some one how to fix the notification delay issue.

Personally in my phone the notification is arriving as it should with no glitch or problems whatsoever.

Please check in settings -> Apps & Notification -> Notifications -> see all from 7 days. Check if something is muted or not. Check In app Settings as well.

AmitGarde
Community Legend II
Christine_ASUS

Hi AmitGarde

Thank you for your asking. Kindly check my reply as below.

1. Teams app: I just tested my device with Teams (Version 1416/1.0.0.2021040701) and the usage time does not have huge miscalculation as yours. Please update your app version and check again.

2. Settings AppLock: I am currently checking with the relevant team. We will keep you updated and your consideration will be very much appreciated.

3. Screen Pinning: I am not sure this behavior is a bug or a normal behavior. Did the issue appear after any firmware version? I will check with the relevant team. We will keep you updated and your consideration will be very much appreciated.

4. Double Tap: I can not duplicate the issue. While double tap involves hardware factor, please check this issue in Safe Mode. If the issue remains in Safe Mode, please let me know.

5. Battery page shows "Charging" in 100%: I am currently checking with the relevant team. We will keep you updated and your consideration will be very much appreciated.


View post
Thanks for response @Christine_ASUS
1. My teams app is Up to date and as i described in the thread issue is happening only with more than half and hour video calls/meetings so please try to check issue only with video meetings/calls normally just scrolling inside app doesnt show any problem.
2. As this is security bug which is a highlight and needs a quick fix hope it will be resolved.
3. As per my knowledge Screen pinning must avoid system from bypassing anyting and should remain on pinned page for long until its unpined.but still i am waitng for relevant teams reply thanks.
4. There are many threads or comments floating since 123 update for this double tap issue and yes checked with safe mode it sometimes works but sometimes misbehaves double tap to lock works great but double tap to wake does not work as it should and so it misbehaves. Only solution to this problem is to turn toggle OFF & ON again in gesture settings of "double tap to wake up" for its smooth working so i feel There is something wrong with latest firmware and that is the reason many users sarted to face this problem together once at a time.
5. I hope this issue is addressed as its very hard to guess weather battery actually gets full charged or not.
NOTICED NEW BUG SINCE .99 BUT I FORGOT TO MENTION 👇
SMART SWITCH OPTIONS FROM BATTERY MODES:-
When i turn on any of the smart switch options in battery modes. after completion of its required task, my default battery mode should revert back to what it was set earlier but instead it always goes to power saving mode even if my device was in balance mode before the start of smart switch options.
EXAMPLE:- If i use option called "switch by schedule" from smart switch options in battery mode and my device is in "balance mode" before the start of given schedule then after completion of given schedule/any smart switch options it doesnt go back to balance mode but always goes to power saving mode.Where i belive it should always go back to balance mode which was alredy in use before starting of any smart switch options.
And so i have to always change my battery modes manually for normal use. 
Please take a closer look at all these issues.
Thanks!

Dir3WolF
Star III
Thanks for the thread @AmitGarde , i was going to make a thread on this.
Its a request to devs to solve this bugs as soon as possible specially double tap one, i wasn't facing this on previous version nor i have any problem in hardware as i flashed the previous version using fbrom and there was no problem with double tap to wake up but facing in latest one.
Similarly all the mentioned bugs are checked twice or thrice by @AmitGarde and many other stock users.
Hoping for next update with bugs fixes.
Thanks for the all support till now. Asus is lob😍