fussion_ASUS
Hi, we'd request you follow the below steps:
1. Double Tap issue Clear cache & storage of UI.
3. Check if nothing is blocking proximity sensor
4. Also Check under safe mode for Double Tap issue
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
View post
Hi all,
One more italian user on IT forum with same issue i dont know why ASUS is not accepting this fact of real problems with Zenfone 5z. Last update improved backup but few useful features seems like messed up.
I know support is ended for 5z but before giving up please take a look at some important bugs which require definete fix as daily use features are bugging. Please fix this with one last firmware update for Zenfone 5z.
Here is that another italian user thread you can take a look at it with using built in translator in browsers. I have shared my feedback in comment to Asus there as well.
👇👇davidemari
Salve, ultimamente mi capita frequentemente che lo schermo del mio zenfone 5z non si risveglia utilizzando il doppio tap ma sono costretto ad utilizzare il tasto laterale.
Ho notato che questo problema mi capita in particolare dopo avere effettuato una telefonata. Infatti alla successiva accensione dello schermo il doppio tap non funziona e sono costratto ad andare in "impostazioni" - "impostazioni avanzate" - "gesti", e disattivare e poi riattivare l'opzione "schermo acceso".
La cosa è alquanto scocciante ho provato anche a fare un reset di fabbrica ma nulla è cambiato.
Avete qualche suggerimento ?
Grazie mille
Davide
Problema accensione schermo con doppio tap Asus Zenfone 5Z
Apart from that i am also feedup with powermaster smart switch option bug since 8-9 months. System doesnt come out of power saving mode is the issue there after full use of smaet switch option.
And another issue is this double tap sometimes really very annoying happens anytime most of the times is after a phone calls and sometimes in between.
3rd issue is with screen recording. If system is set on sleep that is 2 min. Than if i start screen recording it gets inturuppted in between sometimes and hence recording gets saved and stopped. This happens only sometimes.
Last but not the least is outdated security patch to a Flagship device at the time of farewell.!
We hope for fix of all above bugs and also qualcom m modem issue fix with latest security patch as a last happy firmware for Zenfone 5z.
This experince is really bad as a flagship device owner atleast i think ASUS should make 5z more stable before saying a good bye. we are just requesting for one last firmware please make this happen.
@Gustav_ASUS @CH_ASUS @ARP_ASUS @Anders_ASUS @fussion_ASUS @Christine_ASUS @Titan_ASUS @Kris_ASUS @Laura_ASUS @Falcon_ASUS Thanks!
