[5z] Double Tap To Wake Up

[Manthan_Bhavsar]

Look at this !
This is the proof that double tap to wake up gesture is broken after updating to latest OTA .123
There isn't any third-party apps which trigger this issue/bug.
After Turning off-on, It works perfectly as you can see in the video.
Hope You can now understand and do needful into this as it is not convenient or practical for the users who use is.
And it is not any hardware fault because it is being faced by many users right now.
Thank you.
@Christine_ASUS @Anders_ASUS @Anders

[fussion_ASUS]

Hi, we'd request you follow the below steps:
1. Double Tap issue Clear cache & storage of UI.
3. Check if nothing is blocking proximity sensor 
4. Also Check under safe mode for Double Tap issue
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/

[hkorkut]

Why aren't you convinced Asus officials? There are many problems presented with their evidence. It is not a solution to send your device to the authorized service whenever we say a problem. please a little serious

[rajatt1557]

hkorkut

Why aren't you convinced Asus officials? There are many problems presented with their evidence. It is not a solution to send your device to the authorized service whenever we say a problem. please a little serious

View post

I cleared system ui cache. It is working now.

[sidarya31]

rajatt1557

https://zentalk.asus.com/en/discussion/comment/167688#Comment_167688

I cleared system ui cache. It is working now.

View post

If u have restarted ur device recently after clearing cache, it will work, but after sometime same problem. By the way how u cleared cache?