Software update

[nyfetra_rasamis]

Please tell us some basic information before asking for help:
Model Name: asus_x00hd
Firmware Version:android 7.1.1
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi there,
I have a zenphone 4 max with android system 7.1.1. I tried to update to a newer version but nothing happened when i tried to.
Need some help please,

[Falcon_ASUS]

nyfetra.rasamison

Please tell us some basic information before asking for help:

1. Model Name: asus_x00hd
2. Firmware Version:android 7.1.1
3. Rooted or not:not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hi there,

I have a zenphone 4 max with android system 7.1.1. I tried to update to a newer version but nothing happened when i tried to.

Need some help please,

Software update

@nyfetra.rasamison
Please provide me your firmware version.
Your current firmware version: Settings>System>About Phone>Software information>Build Number
Thank you.