Paid theme used previously not found

[Sparkle_Witchy]

January 22
I have bought a theme for zenfone 4 paid through google play. Tried to reinstall the theme but i can not find it anywhere but when i click on the theme is says i own the theme. I try to sync the theme app with the account that i made the purchase i can not find. Looked in the theme does not show has been purchased but on google play it shows. I have used the theme but i can not reinstall it after i used a different one.
Thank you.

[Karen_ASUS]

Hi @Sparkle Witchy
Could you also provide the name of this theme app? Thank you.

[Sparkle_Witchy]

Hello,
Is the theme app installed in the phone. The Asus theme app.
Thank you.

[Karen_ASUS]

Hi @Sparkle Witchy
Whether the other theme on this app work? Thank you.

[Karen_ASUS]

Could you reinstall the app and try again? Thank you.